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Adams & Rofe Removals and Storage
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Adams & Rofe’s removals insurance and storage insurance is a wise move

We are proud of having an extraordinarily low removals and storage insurance claim rate over our 40+ years of being in the removals business. We manage your move in a way that ensures your possessions are protected throughout the process of moving house, but realistically, your belongings may be at risk due to events beyond our control.

As a proud member of AFRA (Australian Furniture Removers Association), we are authorised and certified to provide you with specialised transit insurance well as storage insurance to protect your items while they are being moved or held in storage. Our goods in transit insurance policies are underwritten by Zurich, and our insurance for furniture in storage by CGU, and so you have all the protection you need without the inconvenience of having to go through a third party insurer.

If you have not taken out an insurance policy with us, then please note you are not automatically covered.

NSW Fair Trading recommends that you arrange transit insurance for your move. Only goods in transit insurance for removals fully insures your household goods when you move home.

CHOICE Australia recommends checking your home contents insurance or renters insurance as certain policies can insure your goods during a move or while in storage. If you are not covered, we can provide you with the moving home insurance cover that you need for a low additional premium.

Removals & storage insurance

Adams & Rofe’s moving insurance — transit insurance that covers you goods on the road

While we do have the required industry moving insurance cover included in our standard moving we also can provide specific moving home insurance cover for incidents involving your furniture that occur during actual transit to your new home.

As a qualified and certified AFRA removalist, we are permitted to sell home removals insurance, but we may not provide specific advice or recommendations regarding the policy. However, we provide you with a Product Disclosure Statement (PDS) and a Financial Services Guide, which will provide all the details you need about your moving home insurance cover.

Affordable moving insurance rates

Our moving insurance rates are calculated on the declared value of the possessions that you are moving. Our insurance rates are more affordable than you might expect, and when it comes to peace of mind, the value you get in return is priceless!

Unlike many of our competitors, the premium we quote you is all-inclusive, so there are no hidden charges and no unwanted surprises. We are proud to provide responsible and ethical removals insurance cover.

Get a removals insurance online quote today, or call to speak to our consultants on 02 4607 2450.

We offer various types of transit insurance to suit your needs

By choosing to insure your items, you’re insuring against the risk of an unforeseen events causing damage to your belongings during the removal process. While every care is always taken to ensure that personal or business belongings get from their pick up to their destination, incidents can occur, which is why we offer household removals insurance cover. No matter where you move to, we have the type of transit insurance to suit your needs.


Local Sydney moving insurance

Unforeseen incidents can occur when moving home around the corner just as they can when moving home across the country.

Country moving insurance

Country moves can be more complex and it is wise to ensure your possessions are properly covered by transit insurance.

Interstate moving insurance

Moving interstate? We can take care of all of your interstate removal insurance needs, as well as all your other removal requirements.

Moving business insurance

We are authorised to provide removal business insurance. Our rates are competitive and our premiums are all-inclusive.
Removals & storage insurance

Storage insurance — lock up and leave your goods without a care

Our specialised self-storage insurance policy ensures that you can store your possessions secure in the knowledge that they are well protected by insurance as well as by sophisticated security systems. As AFRA members, we are authorised to provide insurance for furniture in storage, so speak to our storage insurance experts to find out how we can help you. You may want insurance for your entire storage unit contents, your more expensive items, or a select piece of furniture.

Adams & Rofe self-storage insurance rates offer better cover and better value.

Our self-storage facility systems are designed to keep your possessions safe and secure. Unfortunately, and rarely, incidents occur that are beyond our control, so it is advisable to arrange storage insurance cover. Our self-storage insurance rates are more affordable than you imagine as they are calculated on your declared value of what is being stored. By any self-storage insurance cost comparison, our storage insurance is very affordable. Our self-storage insurance policies are well designed to provide solid cover for your possessions, and our premiums are all-inclusive so you don’t get any unwanted surprises.

Get a storage insurance quote online today, or call to speak to our consultants on 02 4607 2450.


Moving and storage insurance FAQs

Does my home contents insurance or renters insurance cover my goods during removals or in storage?

Some home and contents insurers offer some removal-related insurance cover, but it may not cover accidental damage during a move, or it may cover your goods in transit but not while they are split between your old home and your new one. There may be other limitations on the policy. Our insurance is tailor-made for the moving and storage industry so we can offer a comprehensive policy.

Should I get moving insurance?

By choosing to insure your items, you’re insuring against the risk of an unforeseen events occurring that can impact your belongings during the removal process. We do everything possible to move your furniture and possessions safely, but sometimes accidents happen, which is why we recommend removals insurance cover. If you have not taken out an insurance policy with us, then please note you are not automatically covered.

Is moving insurance worth it?

Specialised, reliable moving insurance provides peace of mind, which is priceless. Should anything untoward occur, your possessions are only covered by proper transit and storage insurance unless your home contents insurance covers you. Our insurance policy is tailored to our industry and was developed to be the very best available.

How much does moving insurance cost?

Moving insurance costs are calculated on your declared value of your goods. Industry guidelines prevent us from providing specific advice on what to insure or how much to insure it for, but we recommend that you insure your items to the level you feel comfortable with. Unlike many of our competitors, we prefer to give you all-inclusive moving insurance quotesfor the cover you have requested.

We have different insurance options depending on your requirements. Start by making a list of all your articles, including significant pieces. Once you have your list of items we can discuss the available coverage options suited to you.

Unsure what your goods are worth? Here are some useful tips on valuing your possessions.

Do storage units have insurance?

We can provide you with a specific storage unit insurance policyto cover your goods while stored with us. Talk to our storage consultants for the best self-storage insurance cover to suit you.

How much is self-storage insurance?

Self-storage insurance is calculated on the declared value of the goods per week of storage. Our insurance rates for goods in storage are more affordable than you think and are tailored to cover self-storage requirements.

What does storage insurance cover?

Your storage insurance cover is summarised in the Product Disclosure Statement (PDS). This document explains what your policy covers, the various cover options available to you and what it does not cover. Our PDS is available on request.

See why our customers rate us so highly

We work tirelessly to ensure we deserve the top removalists reviews people leave for us. We achieve quality mover ratings by consistently delivering on our promise of making moving as simple and effortless as possible.

My experience with Adams & Rofe Removals & Storage has been fantastic! From the calls & emails to the office to the move itself - It was just great.The lady at the office (Kelly) I originally spoke to and emailed was super nice and helpful. She was more than happy to help and answer my questions. The two removalist were also very friendly and they were very efficient! There was also NO damage at all to my items or to my new house - They took great care! I highly recommend Adams & Rofe Removals & Storage to anyone moving houses.
07:26 26 May 20
After some poor experiences with other 'big name' removal companies, I can only say that you will not be disappointed in the excellent service and responsiveness from Adams & Rofe. I would not hesitate to use them again in future and I can't speak highly enough of the business, very professional and excellent value for money.
Ian Mills
Ian M.
01:10 05 May 20
From the first phone call to ask for a quote, to the guys arriving to pack us up and move us, there where no hidden costs, everything explained, nice clean and well presented removalists where nothing was a bother.
Shell Barton
Shell B.
22:26 09 Mar 20
I would give 10 stars if I could. I move a lot for work and this company is the BEST I've used. Thank you for a great service
Khaled A
Khaled A
05:58 09 Mar 20
I’ve moved with Adams and Rofe twice now and they are fantastic! The sales staff are pleasant to deal with, the removal teams are professional and friendly, and they are reasonably priced too. I highly recommend this company, you won’t be disappointed
Louisa Steadman
Louisa S.
13:32 03 Mar 20
The office ladies were so nice and informative The guys that moved us were soooo lovely and efficient I've had other removalists take much longer to increase the hours paid but these guys were zoom zoom! And so careful. Not a single item hit a wall.
Joanne Young
Joanne Y.
09:56 26 Feb 20
Really great experience and the team provided an excellent service!
Navini Peiris
Navini P.
22:44 25 Feb 20
The guys were friendly and on time. They didn't stop til the job was done. I would not hesitate to recommend Adams & Rofe for an interstate move.
Fiona Glenn
Fiona G.
05:56 21 Oct 19
Excellent service. Guys turned up on time and nothing was to much trouble.
Julia Turner
Julia T.
07:02 01 Oct 19
The boys did a great job the whole way. Moving me a few hundred kilometres was no problem and were professional and polite the entire trip. Thank-you A & R removals and storage.Happy customer
Frank Giufre
Frank G.
22:21 19 Sep 19
Very helpful, patient and polite movers. Highly recommend their service.
Sonya Pearce
Sonya P.
03:37 14 Sep 19
Well done job. Removalists were friendly and professional and took extra care with all furniture and soft furnishings, which made our stress of moving easier. No damage reported. Will highly recommend to anyone moving house.
Ivan Maitre
Ivan M.
01:04 11 Sep 19
Very happy with the service, the guys worked their butts off, from afternoon and into the evening. Very happy to recommend, top service, thanks again.
James Salafia
James S.
08:14 06 Sep 19
Great service from start to finish. A very professional company to deal with and in our case we were being looked after by Tash. Thanks Tash for all your reassurances! Really had nothing to worry about, from start to finish we were made to feel at ease and in good hands for our move from Sydney to Adelaide. Everything went smoothly and the crews at both ends were fantastic. Not a thing arrived damaged! Thank you to the Sydney crew for taking extra care when packing our goods into the container and the Adelaide crew (Peter & Adam) for unpacking meticulously. Timelines were spot on (no delays at either end) and on arrival in Adelaide Peter & Adam were very helpful to sort our furniture and boxes and take them to the respective rooms of our new home. Our experience was 5 stars and we have no hesitation in recommending Adams & Rofe Removals (also known as Zoom). Very happy we chose Adams & Rofe over many other company's that were almost double the price for the same arrangement.
Geoff Harmer
Geoff H.
23:44 04 Sep 19
Can not give enough stars to Adams & Rofe Removals. I came to them with an urgent request that was not sim ple for them to deal with and they made it simple, quick and fast to respond. From the office through to the guys on the truck doing the moving everyone very professional friendly and excellent at what they do.
Jason Holm
Jason H.
01:01 29 Aug 19
Fadi and Andrew did an amazing job moving our house it was a massive job and they very worked hard to get it done for us they were great. Thanks Adams & Rofe for doing our job.
Chris Lavallee
Chris L.
08:26 15 Apr 19
Have used them twice and had great service both times, the boys were on time , polite and easy to work with.
Debra Yee
Debra Y.
08:47 27 Mar 19
Friendly and efficient. Assisted with packing of miscellanous items left to the last minute. Would use again
David Kelly
David K.
23:22 25 Mar 19
Thank you to the team for making our office move easier. You were able to tackle the stairs so well, thank you!
ellen george
ellen G.
22:44 25 Mar 19
Very reliable and efficient nothing broken or lost would happily use them again
Kathy Trower
Kathy T.
22:42 20 Mar 19
I have used Adams and Rofe Removals on a number of occasions to deliver furniture for me. They always arrive on time and take great care with friendly service. I can highly recommend Adams and Rofe Removals.
Guy Walton
Guy W.
11:14 19 Mar 19
We could not have anyone better to move our furniture. graham if i remember rightly was a true professional and his mate of course. Thany you for the service provided. Kevin and Fay Thomas
Kevin Thomas
Kevin T.
00:04 19 Mar 19
we got quotes from several other removalists, follow up was non existant or questionable. every step of move with Adams and Rofe was very professional, carried out above expectations.would highly recommend.
Ken Drane
Ken D.
22:38 18 Mar 19
This firm was recommended to me by a friend and I couldn’t be happier that I went with them. They were on time and very efficient in getting all my belongings installed into my new home. I moved into the fourth floor of a retirement village and they showed great patience with the residents who kept “stealing” the lift. I would recommend them to anyone who is moving.PG.
Patricia Garven
Patricia G.
05:31 08 Mar 19
Great teams collecting and delivering our furniture. Thank you for the care taken.
Audrey Pugh
Audrey P.
22:35 25 Feb 19
Third time I’ve used Adams & Rofe. Highly recommend them.
Franca Gigliotti
Franca G.
04:17 12 Feb 19
The total moving experience, from boxes, keeping in touch, moving and delivery was outstanding. Thanks to the entire Adams & Rofe team.
Kenny Mcilwain
Kenny M.
22:37 07 Feb 19
Punctual, professional and very hardworking!! I'd have no hesitation in recommending them to anyone looking for a removalist.
Ben S
Ben S
12:21 09 Jan 19
From our first phone to the last piece delivered we found Adams and Rofe to be efficient, prompt, friendly and professional. Thanks to Alan and Kim and of course the two musketeers Brad and Geof who kept us sane and entertained. It made the whole "moving thing" so much easier. Thank you.Norm & Viv Murray
Norm & Viv Murray
Norm & Viv M.
00:47 06 Oct 18
We rang Adams & Rofe yesterday as we had a small job to completeJohn & Pat turned up this afternoon and completed We would highly recommend this company to everyone Nothing was too much trouble for them Thank you once again!!
angela F
angela F
05:24 07 Aug 18
Thank you for your hard work today men 3 flights of stairs they were quick easy to work with nothing was a bother would recommend and use Jeff and his team againJudy and Ray Borwick
Judy Borwick
Judy B.
07:06 29 Jun 18
Absolutely awesome team!!!!! They made things so easy!!! They were so helpful and kind, I highly recommend these Guys!!!! The best in the business!!!!Regards Steve Hartley
Steven Hartley
Steven H.
06:16 28 Sep 17

Everything you need for your move — including removals insurance and storage insurance — in one place.

Get a moving and storage insurance quote online today, or call to speak to our insurance consultants on 02 4607 2450

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